Tax refund at Di Dong Viet

1. Who qualifies for tax recovery?

Expatriate Vietnamese and foreign nationals holding passports or recognized cross-border travel papers are permitted to buy items inside Vietnam and carry them out of the country to claim a tax return.

2. Requirements for Vietnamese VAT returns

To qualify, the items must satisfy the following rules:

• The products must not belong to the nation's restricted export category.
• The items must comply with aviation safety regulations and not be banned from flights.
• Purchases must be made at registered stores providing VAT returns. The goods must remain untouched and in their primary packaging when bought. Additionally, the receipt acting as the refund declaration needs to be dated no more than 60 days prior to the traveler's scheduled departure.
• Shoppers must spend a minimum of 2 million VND at a single retailer on a given day. This threshold can be met by aggregating multiple receipts generated at the exact same shop on that specific date.

3. Refund value and accepted currencies

• Travelers will get back 85% of the total Value-Added Tax applied to their qualifying items. The commercial bank retains the remaining 15% to cover its service charges.
• The default payout currency is the Vietnamese Dong. Should the buyer request to receive a tradable foreign currency instead, the processing bank will facilitate the currency exchange based on current legal guidelines.

4. When is the tax paid out?

The disbursement happens:

• Immediately after the traveler finishes the verification step for their receipt and declaration form at the commercial bank's designated refund desk; and
• Strictly prior to the individual getting on their departing aircraft or vessel.

5. Required paperwork and customs process

Travelers need to approach the customs desk handling tax declarations and submit the physical products along with the following paperwork:

• Their passport or corresponding entry/exit authorization.
• The official VAT receipt, which functions simultaneously as the tax refund form mandated by the Ministry of Finance.
• The purchased items.

At this station, customs staff will carry out a physical inspection of the presented goods against the declaration paperwork.

6. Claiming the money at the bank

Once customs has inspected the products and paperwork, the buyer is required to go to the commercial bank's refund booth and hand over:

• Their airplane or ship boarding pass.
• The original VAT receipt/declaration form. This document must feature a confirmation stamp proving that customs has identified the items and calculated the final return value.

The commercial bank will then carry out these steps:

• Review the boarding passes, the declaration receipts, the traveler's details, and the products, while ensuring customs has officially authorized the tax payout sum.
• Enter the departure date, flight/train number, and any other Ministry of Finance-required data into the integrated System (or the bank's connected software), apply a digital signature, and transmit the data back to customs.
• Issue the exact customs-calculated amount shown on the declaration form to the traveler, either through physical cash or a transfer to the traveler's international payment card.
• Hand the boarding pass back to the passenger (for vessels and flights).
• Keep digital and physical archives of the tax transaction to comply with the law.

7. Support from Di Dong Viet

Di Dong Viet stands as a highly trusted electronics retail network providing complete assistance with VAT tax return processes for expats and international visitors. By presenting acceptable identification while making a purchase at Di Dong Viet, shoppers will be issued the correct refund documentation. This ensures a transparent, speedy experience that protects financial rights and maximizes savings.